Last updated: January 2026
These Terms of Service (“Terms”) govern your use of services provided by KL8 Tech Group (“KL8”, “we”, “us”). By engaging our services, requesting a quote, or booking a consultation, you agree to these Terms.
KL8 Tech Group provides technology consulting, software development, hardware repair, 3D printing, AI integration, photography, and related services. All services are delivered as described in individual project agreements, service quotations, or written confirmations.
We reserve the right to decline any engagement at our discretion. Acceptance of payment does not guarantee acceptance of a project if scope or requirements change materially from what was originally agreed.
Consultations are charged at a flat rate of $50 (AUD) and are payable in advance of the session. This fee is non-refundable if you cancel with less than 24 hours’ notice. A consultation is an advisory session and does not constitute a commitment by either party to proceed with further work.
Project-based work is typically invoiced as follows:
Invoices are payable within 14 days of issue unless otherwise agreed. Late payments may incur an interest charge of 2% per month on overdue balances. All prices are in Australian dollars (AUD). GST will be added where applicable.
Software Development: All custom software development projects include a 30-day warranty period post-delivery. During this period we will fix bugs or defects caused by our code at no additional charge. The warranty does not cover issues arising from changes made by the client, third-party software updates, or new feature requests.
Hardware Repair: Hardware repairs include a warranty appropriate to the repair type (typically 30–90 days), confirmed in writing at the time of service. Warranty covers the specific repair performed and does not extend to unrelated faults or damage caused after the repair.
3D Printing: Printed parts are delivered as described. Refunds or reprints are offered if a part is materially defective or significantly different from the agreed specification.
Custom-built software and original creative work becomes the client’s property upon receipt of final payment in full. Until full payment is received, KL8 retains all intellectual property rights. Open-source components used in projects retain their original licences, which we will disclose. KL8 reserves the right to display completed work in our portfolio unless the client requests confidentiality in writing prior to project commencement.
Clients are responsible for:
To the maximum extent permitted by Australian law, KL8 Tech Group’s liability for any claim is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, consequential, or incidental losses including loss of data, loss of profit, or business interruption. We strongly recommend clients maintain their own backups of all data.
If a client cancels a project after work has commenced: any deposit paid is non-refundable; work completed to date will be invoiced at our standard hourly rate; any materials purchased for the project will be charged to the client.
Download and use of Kl8iso (our Windows DVD/video utility) is also governed by the Kl8iso Terms of Service and Kl8iso Privacy Policy. You must use the app lawfully and are responsible for content you copy or convert.
In the event of a dispute, both parties agree to first attempt resolution through good-faith communication. If resolution cannot be reached, disputes will be referred to mediation before any legal proceedings are commenced. These Terms are governed by the laws of New South Wales, Australia.
We may update these Terms from time to time. Changes will be posted on this page with an updated date. Continued engagement of our services after any update constitutes acceptance of the revised Terms.
For terms-related enquiries, please use the contact form on this website.
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