Privacy Policy

Who we are and what this policy covers

This policy explains how KL8 Tech Group (“we”, “us”) handles information in the TracknSnap Android app. TracknSnap is a work-driving logbook for Australian delivery drivers. It records trips and kilometres, odometer readings and car receipts, and helps you prepare records for a car expense claim.

App: TracknSnap (Android package com.tracknsnap.app)
Publisher: KL8 Tech Group · ABN 77 923 391 849 · New South Wales, Australia
Privacy contact: ktb@kl8tech.group

We handle personal information under the Privacy Act 1988 (Cth) and the Australian Privacy Principles. We do not sell, rent or trade your information. Use of the app is also governed by our Terms of Service.

The short version

• Your records stay on your phone. We do not run a server for TracknSnap and we never receive your data.
• There is no account or sign-in, no advertising, no analytics and no crash reporting.
• The app does not request internet access.
• The one exception is street-address lookup (explained below): when it is on, your phone’s geocoding service sends some trip locations to Google to find the street address. You can turn it off in Settings.
• Files only leave the app when you choose to export and share them.

No account

TracknSnap does not ask you to create an account, sign in, or give us an email address, name or phone number. The app has no in-app purchases or payments.

What the app stores on your phone

TracknSnap stores the following only on your device, in the app’s private storage:

• Trips: start and end times, the route recorded by GPS, distance, start and end addresses or coordinates, and the business or private label, platform and purpose you add.
• Stops: where and when the vehicle stopped during a trip, with the street address if address lookup is on, and whether a linked car was switched off.
• Places: names and locations of places you save, such as a store or depot.
• Receipts: the receipt photo, the text read from it, and the supplier, date, total, GST, category and any notes.
• Vehicles and logbook: vehicle names and registrations, odometer readings, optional odometer photos, and logbook periods.
• Settings: your choices in the app (such as the financial year and claim method) and any car you have linked over Bluetooth (its Bluetooth address and which of your vehicles it belongs to).

We use this information only to provide the app’s features: recording trips, calculating kilometres and claim estimates, keeping receipts, and building the reports you export. None of it is sent to us.

Location

TracknSnap uses your phone’s precise location only while a trip is recording, to measure the distance and record where the trip starts, stops and ends. A notification is shown the whole time a trip is recording, with a Stop button.

Automatic trips (optional, off by default): if you turn this on, TracknSnap uses Android’s physical activity recognition to notice when you start driving, and then records the trip even when the app is closed. This needs location access “all the time” (background location). The app explains this before asking, and you can turn it off at any time in Settings. You can record every trip manually without it.

Car Bluetooth (optional): you can link your car by picking it in Android’s own device list. Android then tells TracknSnap only when your phone connects to or disconnects from that car, so a trip can start when you get in and a stop can be marked when you switch off. TracknSnap does not scan for Bluetooth devices and receives nothing else from your car. Unlinking the car in Settings, or deleting all data, removes the link.

Location fixes come from Android’s location services (Google Play services). Your phone’s own location settings, and how Google handles them, are covered by Google’s policies rather than this one.

Street-address lookup (sent to Google)

To show street addresses instead of coordinates, TracknSnap uses Android’s built-in geocoder. On most phones this is provided by Google as part of Google Play services. When address lookup is on, the geocoder sends the coordinates of the points where each trip starts, stops and ends, and of places you save, to Google to find the street address. TracknSnap only receives the address back. We do not receive these locations. Google handles the request under its own privacy policy.

Address lookup is on by default. You can turn it off in Settings, and trips will show coordinates instead. Your full GPS route is never sent for address lookup, only those individual points.

Camera and photos

The camera is used only when you choose to photograph a receipt or your odometer. You can also pick an existing photo with Android’s photo picker, which needs no storage permission. Receipt and odometer text is read on your phone by an on-device text recogniser (Google ML Kit, bundled in the app). Photos are not uploaded anywhere. They are saved in the app’s private storage, not your gallery.

What we do not collect

TracknSnap does not send app data to KL8 servers or anyone else, apart from address lookup above. In particular:

• We do not receive your trips, routes, locations, receipts, photos or vehicle details.
• We do not run advertising, analytics or crash-reporting services in the app, and the app does not use the advertising ID.
• The text recogniser’s usage-logging component is removed from the app, and the app has no internet access to send it anyway.
• We do not access your contacts, messages, microphone, calendar or files.

If you email us for support, we only see what you choose to write in that message. That contact is handled under this policy and our website privacy policy.

Sharing and exported reports

The only sharing from the app is a report you choose to export, such as a PDF report, spreadsheets of your trips, stops and receipts, or a ZIP that also contains your receipt and odometer photos. TracknSnap creates the files on your phone and hands them to the app you pick in Android’s share sheet (for example email or cloud storage). You decide where they go, and that app handles them under its own terms. We do not receive a copy unless you send it to us yourself.

Permissions the app uses

• Precise and approximate location: to measure trips while they record.
• Background location: only for automatic trips, so a trip can start while the app is closed.
• Physical activity: only for automatic trips, to notice when you start driving.
• Camera: to photograph receipts and your odometer.
• Notifications: for the notification shown while a trip records.
• Foreground service (location), run at start-up, companion device presence, and Bluetooth (Android 11 and lower): to keep recording a trip, tidy up a trip left open by a restart, and hear when a car you linked connects or disconnects.

The app does not request internet, contacts, phone, SMS, microphone, or storage and media permissions.

How long we keep information

Your records stay on your phone until you delete them. You can delete individual trips, receipts and saved places in the app. Exported files are temporary copies in the app’s private cache and are cleared automatically after about a day. Because we hold no copy of your app data, we have nothing to retain on our side.

Deleting your data

Settings → Delete all data permanently removes every trip, receipt, photo, export, setting and car link from the app, along with the database encryption key. Uninstalling the app also removes everything. Because TracknSnap stores nothing with us, there is nothing else to delete, but you can email ktb@kl8tech.group with any questions.

Android backup and device-to-device transfer are turned off for TracknSnap, so your records are not copied to Google’s cloud or to a new phone. Export your records before you change phones.

Security

Your trip, receipt and vehicle records are kept in a database encrypted with a 256-bit key, which is itself protected by Android’s secure key store (Android Keystore). Photos and exports are kept in the app’s private storage, which other apps cannot read. The address lookup request is made by Google Play services over Google’s encrypted connection. Please keep your phone protected with a screen lock, since anyone who can unlock your phone can open the app.

Children

TracknSnap is made for adult drivers and is not directed at children. Because the app does not send personal information to us, we do not knowingly collect information from children. If you believe a child has sent us personal information by email, contact us and we will delete it.

Your rights

Because we do not collect app data, there is usually nothing on our side to access or correct, and you can view, edit or delete your records in the app at any time. If you have emailed us, you can ask to access or correct that information by writing to ktb@kl8tech.group. We will reply within 30 days. If you have a privacy complaint, email us first. If you are not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

We may update this policy, for example if the app gains new features. We will change the effective date above. For material changes, we will also say so in the app or on this page.

Contact us

ktb@kl8tech.group
KL8 Tech Group · ABN 77 923 391 849 · New South Wales, Australia